This morning our regularly scheduled memoir update is brought to you by our sponsor, Crappy Customer Service Updates.

Have you ever had a customer service experience that left you feeling like they couldn’t care less about having you as a customer? Yeah, that just happened to me with Focus@Will. I had a small issue that was important enough to me to open a ticket, but their tech support person told me in so many words that I couldn’t have experienced that problem since they have quality control.


I wrote back to say that I thought he should have at least pretended to care. He proceeded to pretend to care but still dismissed me, leaving me with the feeling he didn’t give a rat’s ass how I felt about the service and not only that, his company didn’t need me as a paying customer.


So I take back whatever I’ve said nice about Focus@Will in the past. This morning I found some free classical music on Youtube to listen to and it worked just as well for me as Focus@Will ever did. And to think I was going to make a two minute video for Focus@Will to share with the world how it had helped me get my memoir written. I guess since Focus@Will doesn’t need me, I don’t need them either.  –Tina Gasperson

Now back to our regularly scheduled programming.

I’ve decided to incorporate more reflection into the narrative of my story, more “take away”, as my writing coach describes it. I have been hesitant to do this because I felt like it would not fit well, given that I had zero revelations about my life and my dysfunction until several decades later, but my husband was nudging me, and my imagination was telling me that I wanted to share something deeper and not wait until the end of the book to do it, and then my coach mentioned that it would be possible and even desirable to sprinkle in some wisdom here and there, so I started doing that. I like it. I think it makes the narrative more than just an interesting story. It gives the reader something to chew on and think about for their own life. I guess that’s why it’s called take away.


Written by Tina Gasperson

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